The Melbourne Seafarers Centre provision of the Seafarers Connect Free Wi-Fi is supported by the Victorian Government.
Helpful Contacts:
Mission to Seafarers – Melbourne
Call +61 3 9629 7083
We welcome all seafarers to our Victorian shores.
The Mission to Seafarers Victoria (MtSV) advocates that the provision of welfare services works to reduce the likelihood of seafarer fatigue, improves seafarers’ wellbeing and in doing so plays a vital role in shipping.
Free transport is available between the docks and the city of Melbourne.
Contact Mission to Seafarers through Port Security or call 9629 7083 when in Port for pick up. Other services include:
• Foreign exchange
• Free WIFI in the buses and at our city Seafarers’ Centre
• Ship visits by our Chaplains (to organise call or message us on Facebook)
• Hospitality for seafarers is also available at the Mission to Seafarers building in the City where you can just sit and unwind while you wait for the next bus back to your ship.
Our Operating Hours are:
Monday to Wednesday: 12:00 – 20:00 hours
Thursday and Friday: 12:00 – 22:00 hours
Saturday and Sunday: 10:00 – 22:00 hours
*Last Bus one hour before closing times
EARLY PICK-UPS at the Port Security Gates between
10:00 and 12:00 hours daily can be organised by calling in advance
Stella Maris Seafarer’s Centre Melbourne.
Phone: +61 3 9629 7494
Services
Our team of dedicated staff and volunteers are always at the ready to assist seafarers. Some of the services on offer and facilities that are available at the Centre for seafarers to use include:
• Ship visitation
• Chapel
• Hospital visitation
• Free shuttle bus service to and from the port areas, with free WiFi onboard
• Spacious indoor area and relaxing lounge space in the Centre
• Australian SIM cards for mobile phones, tablets, and broadband modems, including activation of these services
• Recharge of Australian telecommunications and internet services (phones, tablets, modems), which can be organised either on- or off-shore
• Free internet and WiFi in the Centre for personal use (laptops, phones, tablets)
• City maps and customised information (public transport, supermarkets, retail stores, attractions etc.)
• Mail / Post Office / Postage stamps available
• Western Union Money Transfer
• Foreign money exchange (contact the Centre for rates)
• Souvenirs, toiletries, non-prescription medicines and a milk bar with snacks and other packaged food items
• Fully licensed bar
• Free tea and coffee
• Library
• Large TV, Foxtel, data projector and audio-visual system
• Billiards and table tennis
• Outdoor patio garden, relation area and BBQ
• Accommodation for transit seafarers (please contact the Centre Manager to arrange in advance)
The Melbourne Seafarers Centre provision of the Hunterlink Mental Health Services is supported by the Victorian Government.
Hunterlink began as a specialist welfare and support service for seafarers and maritime workers and we remain the leading Employee Assistance Provider for these unique workplaces to provide early intervention, ongoing support and proactive outreach services to international seafarers while visiting Australia or working in remote locations.
Our 24/7 support service is available by phone and online via teleconferencing software or Instant Messaging apps, depending on the preference of individual seafarers.
All calls and text-message conversations are 100% confidential and secure. We also provide an interpreter service for seafarers who would prefer not to use English when speaking to our support staff.
Hunterlink is a world-leading EAP with a specialist International Maritime EAP model designed especially to help seafarers.
We understand the unique pressures and stress faced by maritime workers, and our services are tailor made to help workers in port, at sea or at home in between voyages.
